This privacy notice discloses the privacy practices for www.cogoed.com. This privacy notice applies solely to information collected by this web site. We will notify you of the following:
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email at email@example.com or by phone at 855-655-2646:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Also, payment information is collected on a one-time basis for the sole purposes of collecting payment. CoGo Ed does not store any credit or debit card information.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
The Children's Online Privacy Protection Act (COPPA) states that we must have a parent's permission before we can collect and use your Personal Information if you are under the age of 13. As such, a parent’s permission is required before we are able to create an account for students under the age of 13. Please call us at 855-655-2646 if you have any questions or would like additional information.
The video content that is recorded during the tutoring sessions is considered private property and confidential in nature. Under no circumstances should anyone, neither tutor nor student, upload the video recordings to the Internet in any form. CoGo Ed. explicitly forbids the public broadcasting or posting of any video recordings created during a session, unless otherwise officially stated and recorded by CoGo Ed administration. Any individual who violates this policy could face legal action. We appreciate your understanding and cooperation.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
It is CoGo Ed’s policy to ensure that all of our customers are satisfied with the tutoring services delivered. We will be happy to refund your money if the request is made within the first thirty minutes of the first online tutoring session. The request must be submitted through email to firstname.lastname@example.org and verbally stated during the tutoring session to quality for the full refund. If the session continues past the thirty-minutes, customers are no longer eligible to receive their refund.
Customers must give 24 hour notice of session cancellation via email to email@example.com before the start of the scheduled session. Once the email is received, customers will retain the full amount of minutes scheduled for that session. In the event that the notification is not received 24 hours prior to the scheduled session, the scheduled amount of minutes will be deducted from the customers purchased package.